Hellenic Seaways — Piraeus to Heraklion
Delays and cancellations on this crossing, and what EU Regulation 1177/2010 says you may be owed.
The crossing
- Operator
- Hellenic Seaways
- From
- Piraeus
- To
- Heraklion
- Scheduled duration
- 555 minutes
If your arrival is delayed
At 555 minutes, this crossing falls in the 8 hours to 24 hours band. Compensation is a percentage of what you paid for the ticket:
| Arrival delay | Compensation |
|---|---|
| 3 hours or more | 25% of the ticket price |
| 6 hours or more | 50% of the ticket price |
These are the figures our eligibility engine actually assesses against, read straight from the regulation as we have it seeded — not a separate copy written into this page.
If your sailing was cancelled
Article 18 entitles you to choose between re-routing and a full refund within seven days. It has no journey-length condition, so it applies to this crossing whatever its duration — and the weather defence carriers commonly rely on does not reach it. Read more about your rights.