ReFerryFerry disruption compensation

Routes · DFDS

DFDSDover to Dunkirk

Delays and cancellations on this crossing, and what EU Regulation 1177/2010 says you may be owed.

The crossing

Operator
DFDS
From
Dover
To
Dunkirk
Scheduled duration
2 hours

If your arrival is delayed

At 2 hours, this crossing falls in the up to 4 hours band. Compensation is a percentage of what you paid for the ticket:

Arrival delayCompensation
1 hour or more25% of the ticket price
2 hours or more50% of the ticket price

These are the figures our eligibility engine actually assesses against, read straight from the regulation as we have it seeded — not a separate copy written into this page.

If your sailing was cancelled

Article 18 entitles you to choose between re-routing and a full refund within seven days. It has no journey-length condition, so it applies to this crossing whatever its duration — and the weather defence carriers commonly rely on does not reach it. Read more about your rights.

Disruptions we've recorded on this route